Senior Front Desk Receptionist

PT Teknologi Surya · 📍 Gianyar, Bali · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
PT Teknologi Surya is seeking a highly skilled and professional Senior Front Desk Receptionist to join our team in Gianyar, Bali. In this role, you will be the first point of contact for our guests and play a crucial role in ensuring their satisfaction and comfort during their stay. We are looking for someone who is friendly, organized, and has excellent communication skills.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Handle guest inquiries and provide information about the hotel facilities and services.,Manage front desk operations, including check-in and check-out procedures.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain accurate and up-to-date guest records.,Handle guest complaints and resolve issues promptly and professionally.,Ensure the front desk area is clean and organized at all times.,Perform other duties as assigned by the management.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a front desk receptionist role.,Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Bahasa Indonesia.,Proven track record of delivering exceptional guest service.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingOrganizationMultitaskingTime managementTeamworkAdaptability
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